Privacy Policy.


Effective Date: September 16th 2025

Inside Out Wellness (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, and safeguard your information when you engage with our services or visit our website.

1. Information We Collect

We may collect the following types of personal information:

  • Contact details (name, email address, phone number).

  • Booking details (services requested, appointment times, payment information).

  • Health and well-being information you provide voluntarily (relevant to treatments such as microneedling, facials, ice baths and hyperbaric oxygen sessions).

  • Website usage data (via cookies, analytics, or tracking tools like Google Analytics or Facebook Pixel).

2. How We Use Your Information

We use your information to:

  • Provide and manage our services.

  • Process payments and bookings.

  • Communicate with you (confirmations, reminders, updates, marketing if opted-in).

  • Maintain treatment safety by holding relevant health information.

  • Improve our services and website experience.

3. Legal Basis for Processing (UK GDPR)

We rely on the following bases:

  • Performance of a contract (e.g., delivering booked treatments).

  • Consent (e.g., marketing emails, collecting health data before treatments).

  • Legitimate interests (e.g., improving services).

  • Legal obligations (e.g., maintaining tax records).

4. Sharing Your Information

We do not sell your data. We may share information with:

  • Payment providers (Stripe, PayPal, etc.) to process transactions.

  • Service providers (booking software, email platforms).

  • Legal authorities if required by law.

5. Data Retention

  • Client treatment records: minimum of 7 years (as per UK regulations for health/beauty practitioners).

  • Marketing data: until you withdraw consent.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access, update, or delete your personal data.

  • Withdraw consent at any time.

  • Lodge a complaint with the ICO (Information Commissioner’s Office).

7. Cookies & Tracking

Our website may use cookies and analytics. You can adjust your browser settings to refuse cookies.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at: hello@insideoutwellness.uk

Inside Out Wellness
Ascot, United Kingdom
Email: hello@insideoutwellness.uk
Phone: 07809151715